Snap Finance - Cookie Policy

Snap Finance UK uses technology that collects and retrieves information from your computer, smartphone, or tablet's browser when you visit and use our digital services such as our website. This technology includes cookies, pixels, tags, or web beacons, collectively called "cookies" in this policy.

Some cookies are necessary for online services to function correctly. However, for others, we need your consent to collect information. You can change your cookie settings at any time using data preferences.

How you can control the use of cookies on the site

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognise these cookies and therefore your browsing device.

Depending on your permissions and the digital service you use, cookies may collect and retrieve:

Time and date of website usage, viewed content, and referral source (e.g., search engine)

Device or browser brand (e.g., Apple, Android, Safari, Edge)

General geographical location (e.g., city/town)

Identifiers like Customer Number, Application Number, Device ID, or IP Address

Cookies do not collect or store secure information such as passwords or memorable data.

what-are-cookies

Session cookies: These collect and send information to us for the duration your browser is open on our websites.

Persistent cookies: These stay on your device for longer, helping us identify your device in the future and remember user actions. Each has its own retention period.

First-party cookies: These are placed on your device directly by Snap Finance.

Third-party cookies: These are placed by third parties, such as ad networks or social media platforms, and may result in additional cookies being set by that third party for their purposes.

types-of-cookies

The cookies we use typically enhance our services towards you. Some of the functionalities we offer on our site actually need cookies to work at all, other cookies simply make our services more beneficial for you. We categorise the cookies we use as follows:

categories-of-cookies-we-use

Data collected in this category is essential to provide our services to you. The data is necessary for the website to operate and to maintain your security and privacy while using the website. Data is not used for marketing purposes, or for the purposes covered by the other three categories below. These strictly necessary cookies are always on, as without this data, the services you’ve asked for can’t be provided.

Example of data collected: Your preferences when it comes to the use of cookies on snapfinance.co.uk, ensure that you are always presented with the correct interface and when you last changed those preferences.

Retention period: Up to 26 months, as of your last visit.

All the strictly necessary cookies are set by Snap and not by any third party.

Does Snap share the collected data with a company that may use it for its own purposes? No. 

Strictly necessary

Data collected in this category is used to inform us how the website is used, improve how our website works and to help us to identify issues you may have when using our services. This data is not used to target you with online advertising.

You can choose to not give consent to the cookies in this category.

Example of data collected: What pages you browse or the time you spent on the page, what type of device you use, how long it took to load a page and what country you are browsing from.

All the performance cookies are set by Snap.

Mash Metrics Data Collection: We use Mash Analytics to collect information about the search terms (both organic and paid) and source that users employ to reach our website. This data helps us understand which search terms or sources are driving traffic to our site and how these terms/sources contribute to loan conversions. By analysing this information, we can gain insights into the effectiveness of our marketing efforts and improve the user experience for both individual and aggregated users. This data is collected in compliance with applicable data protection laws and is used solely for analytical purposes.

Amplitude Analytics Data Collection: We are using Amplitude analytics on our website to track user interactions from the moment they land on our site until they indicate whether they accept or decline our cookies. Once a user accepts Amplitude continues to help us understand user behaviour, preferences, and engagement patterns, enabling us to optimise our website and services. The data collected through Amplitude is anonymised and aggregated where possible, ensuring that individual user privacy is respected. Users have the option to manage their cookie preferences at any time through our cookie consent banner.

We also use Google Analytics, you can find their terms here, Crazy Egg, you can find their terms here, and Hubspot, you can find their terms here.

Does Snap share the collected data with a company that may use it for its own purposes? No.

Performance

Data collected in this category is used to help make our messages more relevant to you. The data is shared with third parties, such as merchants, advertisers and social media platforms we may use to deliver personalised advertisements and messages. If you don’t wish to consent to this category, it’s important to note that you may still receive generic advertising or service messages, but they will be less relevant to you.

·      You can choose to not give consent to the cookies in this category.

·      Example of data collected: Behavioral data, e.g. what actions you took. Demographic data, e.g. which country or city you were browsing from.

·      Retention period: Up to 26 months, as of your last visit. 

·      All targeting cookies are set by Snap.

·      Does Snap share the collected data with a company that may use it for its own purposes?  No.

Targeting

Data collected in this category enables the website to remember choices you make. This means a more personalised experience for features of the website that can be customised. It may also be used to provide services you’ve asked for, such as watching a video, or commenting on a blog.

·      Example of data collected: Remembering your username on certain pages.

·      Retention period: Up to 1 year from your last preference update.

·      All the performance cookies are set by Snap.

·      Does Snap share the collected data with a company that may use it for its own purposes? No.

Functionality & Profile

left

Your browser or device will typically offer settings regarding the use of cookies. For example, you may be able to block all cookies, accept only first-party cookies, or delete all cookies on your browser. Please see your browser’s or device’s reference information to learn how to adjust your settings (for more information, see aboutcookies.org or cookiepedia.co.uk)

how-you-can-control-the-use-of-cookies-on-the-site

Snap uses a tailored CRM (Hubspot) to generate emails. This helps us understand email delivery, opening, and link clicks, improving our communications and compliance with Financial Conduct Authority (FCA) requirements. You may prevent this information sharing through your web browser or email provider.

cookies-in-emails

Below is a list of trusted third parties used for cookies:

Google (including Doubleclick): Google Ad Preferences

Microsoft: Microsoft Privacy Statement | Microsoft Personalised Ads Opt-Out

Yahoo: Verizon Media Privacy Centre | Verizon Media Privacy Dashboard & Controls

Leads Forensic: Leads Forensics Cookie Policy

Intercom: Intercom Messenger Cookies | Cookie Policy Intercom

Trustpilot: Trustpilot Legal - Cookie Policy

Amplitude Analytics: Privacy Notice | Amplitude

list-of-trusted-third-parties

We encourage you to review our privacy notice for further information on the processing of your personal data.

more-information

Snap has a Data Protection Officer and a team of customer service specialists for data protection matters. You can always reach us at customer@snapfinance.co.uk or call us on 03300 109381.

Snap Finance Limited is the responsible entity (data controller) for the processing of your personal data as described above visit snapfinance.co.uk for further information.

This cookie policy for Snapfinance.co.uk was last updated on 25/07/2024.