Contact us
At Snap, we’re here to help.
Need to access your loan agreement, check your balance, or make a payment?
You can now do all of this through:
If you need any additional support, the quickest way to get help is by using the self-service options below.
How can we help you today?
Make a Payment
Balance Enquiries
Application Query
Product Deliveries
Financial Support
Snap Card FAQs
Pay in 4 FAQs
Customer Complaint
Manage your account from your phone
Self-serve by phone
If you have one live Snap account and you’re calling from the phone number linked to your account, you can manage everything in minutes.
Simply call:
0330 010 9381
Press option 1: Make payment
Press option 2: Account Information
Make a payment Check any arrears Check balance See next payment date See next payment amount