Contact us

Thank you for visiting Snap. We value your feedback and would love to hear from you. Please feel free to contact us with any questions, comments or concerns you may have.

Manage your account from your phone

You can now manage your account without having to speak to anyone. Simply text to 07860 078257 with one of the following keywords:

'PAY' to make payment

'NEXT' to check next payment date and amount

'BALANCE' to check your balance

'HI' to speak to a real person

We look forward to hearing from you!

Please note: for security you must text us from the phone number attached to your Snap account. You will need your 10 digit reference number with UK at the end.

Call Us

General Enquiries:
03300 109381

Payment Support:
03300 104137

Retail Partners:
03300 109364

Email us

General Enquiries:
customer@snapfinance.co.uk

Payment Support:
collections@snapfinance.co.uk

Retail Partners:
merchant@snapfinance.co.uk

Card Issuer - Terms & Conditions

Complaints

Snap Finance Limited, 1 Vincent Avenue, Crownhill, Milton Keynes, MK8 0AB

Snap Finance Limited is authorised and regulated by the Financial Conduct Authority with Reference Number 741813. The Register is available here. We are members of the Finance & Leasing Association and adhere to the FLA Lending Code.

Snap Finance Limited reserve the right not to extend credit. Terms and Conditions Apply. Missing payments could have consequences, including legal proceedings and could make it more difficult to obtain credit in the future. If you are experiencing financial difficulty you can get free money advice here:
www.stepchange.org | www.nationaldebtline.org | www.payplan.com

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.

Representative 29.9% APR